ok111's Privacy Policy — Your Data Is Safe With Us

1 Types of Information We Collect

When you create an account on ok111 or use our services, we may collect the following types of information:

1.1 Identity Information

• Your full name and username.
• Date of birth (for age verification — the service is for users aged 21+ only).
• Email address and mobile number.
• Identity document details, when identity verification is required.

1.2 Financial Information

• Payment method — transaction details via bKash, Nagad, Rocket, or bank transfer.
• Deposit and withdrawal history.
• Wallet number or partial bank account details (full card numbers are never stored).

1.3 Usage and Technical Information

• IP address, browser type and version.
• Device type (desktop, mobile, tablet).
• Time spent on the site, pages visited, and click patterns.
• Login duration and session data.
• Information collected through cookies and similar tracking technologies.

1.4 Communication Information

• The content of your communications with us via live chat or email ([email protected]).
• Records of complaints, questions, or requests.

2 How We Collect Information

We collect your information through the following methods:

• What you provide when filling in registration and account forms.
• Technical information collected automatically while you use our site.
• Transaction-related information during payment processing.
• Information provided when contacting us through customer support.
• Documents submitted during the identity verification process.

We do not unnecessarily collect information from third-party sources and do not use any external profiling data without your consent.

3 Purpose of Using Your Information

ok111 uses collected information only for the following legitimate purposes:

3.1 Account and Identity Management

To create, verify, and manage your account. Identity documents are verified to confirm age and prevent fraud.

3.2 Processing Financial Transactions

To securely process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. To effectively enforce the minimum deposit of ৳300 and minimum withdrawal of ৳500.

3.3 Providing Customer Support

To resolve your questions and issues through 24/7 live chat and email support.

3.4 Improving Service Quality

To analyze user experience and improve the site's functionality and security.

3.5 Ensuring Responsible Gaming

To monitor your gaming patterns and provide responsible gaming alerts when needed. This is for your protection and the protection of others.

3.6 Legal Compliance

To comply with applicable laws and regulations and to respond to legitimate requests from authorities.

4 Information Sharing and Disclosure

ok111 never sells your personal information or transfers it to third parties for commercial purposes. Information may be disclosed only in the following limited circumstances:

4.1 Service Providers

Minimum necessary information is shared with trusted third parties for payment processing, technical infrastructure, and identity verification. These organizations operate under strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose relevant information to competent authorities in the case of court orders, government directives, or legal investigations.

4.3 Fraud and Security

Information may be provided to relevant authorities when needed to investigate and prevent fraudulent activity, money laundering, or any other illegal activity.

4.4 Business Successors

In the event of an acquisition, merger, or restructuring of our business or assets, user information may be transferred to the successor entity, but this policy will continue to apply.

5 Data Security Measures

ok111 follows industry-standard technical and administrative measures to keep your information secure:

5.1 Encryption

Our entire site is protected by SSL (Secure Socket Layer) encryption. All data exchanged between your browser and our servers is transmitted in encrypted form.

5.2 Access Controls

Only authorized staff have access to your information. Each staff member's access is limited to the scope of their responsibilities and is reviewed regularly.

5.3 Data Security Monitoring

We run 24/7 security monitoring to detect any unusual activity in the system. Suspicious activity is automatically flagged and the necessary steps are taken.

5.4 Password Protection

Your account password is stored in encrypted form. No member of our staff is able to view your password. Passwords are never requested by email or chat.

However, no system on the internet is 100% secure. We strive to ensure the highest level of protection, but no one can guarantee complete security.

6 Cookie Policy

ok111.bar uses cookies and similar tracking technologies. These technologies help make our site more functional and personalized.

6.1 Essential Cookies

These cookies are necessary for the site to function properly. They are used to maintain login sessions, security tokens, and user preferences. These cookies cannot be disabled.

6.2 Analytics Cookies

Analytics cookies are used to analyze site usage and improve service quality. These cookies do not directly reveal any personal identity.

6.3 Cookie Controls

You can manage cookies from your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.

7 Data Retention and Duration

We retain your information only for as long as is necessary for legal and service requirements:

• Information for active accounts is retained while the account remains active.
• When an account is closed, financial transaction records are retained in accordance with the applicable legal retention period.
• In cases of fraud investigations or legal disputes, relevant information may need to be kept for a longer period.
• After the specified period, information is securely deleted or anonymized.

8 Your Rights

ok111 respects your rights regarding your personal information. You may exercise the following rights:

8.1 Right to Access

If you want to know what information we hold about you and how it is used, contact us at [email protected].

8.2 Right to Rectification

If there is incorrect or incomplete information in your account, you can request that it be corrected.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, financial transaction records and information subject to legal obligations may not be fully deleted.

8.4 Right to Object to Processing

You may object to your information being used for marketing or other optional purposes. Such requests will be actioned within a reasonable time.

8.5 How to Exercise Your Rights

To exercise any of the above rights, email us at [email protected]. After verifying your identity, we will respond as promptly as possible.

9 Protection of Minors

ok111 is strictly for adults. You must be at least 21 years old to use this platform.

We do not intentionally collect information from anyone under the age of 21. Age verification is mandatory at registration. If we become aware that a minor has used our services, their account will be closed immediately and the associated information will be deleted.

For more details on the protection of minors, please visit our Responsible Gaming page.

10 International Data Transfers

ok111's servers and third-party service providers may be located in various countries. As a result, your information may be processed or stored outside Bangladesh.

For such transfers, we ensure that adequate data protection measures are in place in the destination country and that the terms of this policy are maintained. Data protection obligations are included in agreements with third parties.

11 Changes to This Policy

ok111 reserves the right to update this privacy policy at any time. When changes are made:

• The "Last updated" date at the top of the page will be changed.
• For significant changes, a notification will be sent by email or posted on the site.
• Continued use of the service after a revised policy is published will be considered acceptance of the new policy.

You are advised to visit this page regularly to stay informed about the latest version of the policy.

12 Third-Party Sites and Links

ok111.bar may occasionally reference third parties for informational purposes. Those sites have their own privacy policies and ok111 is not responsible for their content or practices.

If you leave our site, you will be subject to that site's policies. You are therefore advised to read the privacy policy of any third-party site before visiting it.